City of West Chicago, Illinois

Where History and Progress Meet

Skip NavigationMenu
  • About West Chicago
    • America In Bloom
    • Community Profile
    • Demographics
    • Healthy West Chicago
    • History
    • Location
    • Media Center
    • Spirit
    • Welcome Brochure (pdf)
    • Close
  • Residents
    • Services
      • Animal Control
      • Bicycle Lockers
      • Brush Pickup
      • Cemeteries
      • Citywide Collection Event
      • Electric Utiity
      • Garbage & Recycling
      • Spring Hydrant Flushing Begins April 7 – 30
      • Lawn Sprinkling
      • Fall Leaf Collection
      • Metra Lot Parking
      • Snow Removal
      • Spring Leaf Collection
      • Water
      • Water and Sewer Billing
      • Yard Waste Collection
    • Communication Channels
      • Annual State of the City Address
      • Blogs
      • City Maps
      • Coffee with the Mayor
      • Community Calendar
      • Forms & Applications
      • News Room
      • Social Media
      • Welcome Brochure
      • Window to West Chicago
    • Elections & Voting
      • Find Your Polling Place
      • Elections & Voting
    • Close
  • Government
    • Elected Officials
      • City Clerk
      • City Council
      • Committees
      • Mayor Ruben Pineda
      • Meeting Minutes & Agendas
      • Transparency Portal
    • Commissions
      • Civil Service Commission
      • Cultural Arts Commission
      • Environmental Commission
      • Historical Preservation Commission
      • Liquor Control/Tobacco Commission
      • Plan Commission and Zoning Board of Appeals
    • City Departments
      • Administration
      • Administrative Services
      • Community Development
      • Police
      • Public Works
    • Municipal Code
      • Code Catalog
      • Property Maintenance Standards
      • FAQs
    • Close
  • Business
    • New Business
      • Why Locate in West Chicago
      • Opening a New Business
      • Assistance and Support
      • Entrepreneur Testimonials
      • Home-based Business Standards
    • Business Help Desk
      • Business Registration Renewal
      • Zoning
      • Permits
      • Specialty Business Licenses
      • Forms and Applications
      • Frequently Asked Questions
    • Incentive Programs
      • Downtown Grant Program
      • Facade Improvement
      • Sales Tax Sharing
      • Streamlined Development Process
    • Awards and Milestones
      • Marketplace Milestones
    • Close
  • Explore
    • West Chicago Prairie
      • Walking and Biking Trails
    • Family Destinations
      • ARC Center
      • Turtle Splash
      • Wiggly Field Dog Park
      • Sonny Acres
      • The Shell
      • Klein Creek Farm
      • Parks
    • Historic Downtown
      • City Museum
      • Gallery 200
      • West Chicago Public Library
    • Public Art
      • Community Art Banner Exhibits
      • Signa Rotae
      • In This Together
      • Forever Lily
      • WCTU Fountain
    • Special Events
      • Blooming Fest
      • National Night Out
      • Move with the Mayor Virtual Challenge
      • Mexican Independence Day Festival
      • Food Festival
      • Virtual Frosty 5K, Frosty Scavenger Hunt, Frosty House Decorating Contest
    • Close
  • Community Organizations
    • Hospitals
      • Northwestern Medicine Central DuPage Hospital
      • Northwestern Medicine Delnor Hospital
    • Religious Organizations
      • Arya Samaj of Chicagoland
      • Church of Christ
      • Community Fellowship
      • Faith Community
      • First United Methodist
      • Glen Arbor Community
      • Nueva Esperanza
      • New Life Bilingual
      • Real Life Church
      • Renewal Church
      • Resurrection Angelican
      • St. Andrew / San Andrés Lutheran
      • St. Mary Catholic
      • St. Michael’s United Church of Christ
      • Trinity Evangelical Lutheran
      • West Chicago Bible Church
      • Willow DuPage
    • Schools
      • Benedictine University
      • Benjamin School District 25
      • College of DuPage
      • Educare West DuPage
      • Elementary School District 33
      • St. Charles School District 303
      • West Chicago High School
      • Wheaton Academy
    • Community Service Groups
      • Access DuPage
      • American Legion Post 300
      • Boy Scout Troop 33
      • DuPage Homeownership Center
      • GardenWorks Project
      • Giving DuPage
      • Neighborhood Food Pantry
      • People Made Visible
      • Prairie Stewardship Group
      • Rotary Club
      • West Chicago Garden Club
      • Western DuPage Chamber of Commerce
    • Government Organizations
      • Dept. of Homeland Security
      • DuPage County
      • Fire Protection District
      • Wayne Township
      • West Chicago Park District
      • West Chicago Public Library
      • Winfield Township
    • Close
  • QUICK LINKS
    • E-Pay
    • Job Opportunities
    • Police News
    • How Do I…?
    • Window to West Chicago
    • Elections & Voting
    • Snow Regulations
    • FOIA Requests
    • Property Maintenance / Code Enforcement Brochure
    • Social Services Resource Guide
    • Welcome Brochure
    • Close

News from a Community Partner: Comcast Announces Comprehensive COVID-19 Response to Help Keep Americans Connected to the Internet

March 17, 2020 By City of West Chicago

Company Opens Xfinity WiFi Network Nationally for Free, Offers Unlimited Data for Free, Confirms Its Commitment to Connecting Low-Income Families

Comcast logo

PHILADELPHIA – March 13, 2020 – On the heels of offering new, low-income Internet Essentials customers two months of free internet and raising the speed of that program’s service to 25/3 Mbps, Comcast today announced additional steps to help ensure people stay connected to the internet as more schools suspend classes and companies encourage employees to work from home due to the Coronavirus.

“During this extraordinary time, it is vital that as many Americans as possible stay connected to the internet – for education, work, and personal health reasons,” said Dave Watson, Comcast Cable Chief Executive Officer. “Our employees also live and work in virtually every community we serve, and we all share the same belief that it’s our Company’s responsibility to step up and help out.”

Comcast is taking steps to implement the following new policies for the next 60 days, and other important initiatives:

• Xfinity WiFi Free For Everyone: Xfinity WiFi hotspots across the country will be available to anyone who needs them for free – including non-Xfinity Internet subscribers. For a map of Xfinity WiFi hotspots, visit www.xfinity.com/wifi. Once at a hotspot, consumers should select the
“xfinitywifi” network name in the list of available hotspots, and then launch a browser.

• Pausing Our Data Plan: With so many people working and educating from home, we want our customers to access the internet without thinking about data plans. While the vast majority of our customers do not come close to using 1TB of data in a month, we are pausing our data plans for 60 days giving all customers Unlimited data for no additional charge.

• No Disconnects or Late Fees: We will not disconnect a customer’s internet service or assess late fees if they contact us and let us know that they can’t pay their bills during this period. Our care teams will be available to offer flexible payment options and can help find other solutions.

• Internet Essentials Free to New Customers: As announced yesterday, it’s even easier for low income families who live in a Comcast service area to sign-up for Internet Essentials, the nation’s largest and most comprehensive broadband adoption program. New customers will receive 60 days of complimentary Internet Essentials service, which is normally available to all qualified low-income households for $9.95/month. Additionally, for all new and existing Internet Essentials customers, the speed of the program’s Internet service was increased to 25 Mbps downstream and 3 Mbps
upstream. That increase will go into effect for no additional fee and it will become the new base speed for the program going forward.

• News, Information and Educational Content on X1 and Flex: For those with school-age students at home, we’ve created new educational collections for all grade levels in partnership with Common Sense Media. Just say “education” into your X1 or Flex voice remote. To help keep customers informed, we also have created a collection of the most current news and information on Coronavirus. Just say “Coronavirus” into your X1 or Flex voice remote.

• 24×7 Network Monitoring: Underpinning all of these efforts, Comcast’s technology and engineering teams will continue to work tirelessly to support our network operations. We engineer our network capacity to handle spikes and shifts in usage patterns, and continuously test, monitor
and enhance our systems and network to ensure they are ready to support customer usage. Our engineers and technicians staff our network operations centers 24/7 to ensure network performance and reliability. We are monitoring network usage and watching the load on the network
both nationally and locally, and to date it is performing well.

For more information and updates from Comcast related to Coronavirus, visit: http://www.comcastcorporation.com/COVID-19/

Share this...
Share on Facebook
Facebook
Tweet about this on Twitter
Twitter
Share on LinkedIn
Linkedin

Filed Under: Government, News, Services & Utilities Tagged With: Comcast, COVID-19, Internet

e-Pay logo and link_________________________

West Chicago City Hall
475 Main Street
West Chicago, IL 60185

Phone: 630-293-2200
FAX: 630-293-3028

City Hall Limited Reopening
Beginning Tues. 8/11/20
Tues., Weds., Thurs.: 8:00 am – Noon
The public is required to wear a
mask and practice social distancing
when inside the building.

Full details

REQUEST

  • Business Forms
  • Resident Forms
  • Elections & Voting Info
  • FOIA
  • LexisNexis eCrash
  • Permits and Applications
  • Utility Services
  • Overnight Parking
  • Citizen Online Reporting
  • Vacation Watch

VIEW

  • GIS Maps
  • Job Opportunities
  • Metra Lot Parking
  • Municipal Code
  • Newsletters
  • Transparency Portal
  • Quest Bid System
  • West Chicago on YouTube

STAY UP-TO-DATE

  • Join Our Emailing List
  • Police News
  • Public Works Projects
  • Latest News Releases
  • Blogs
  • Community Calendar (Desktop)
  • Community Calendar (Mobile)
  • Media Center
  • INTERNAL EMAIL

Copyright 2020 © - City of West Chicago, Illinois - All rights reserved - Terms of Use - Privacy Policy - Legal Disclaimer

Site by Technivista