ADA Compliance
Notice Under The Americans with Disabilities Act
The City of West Chicago does not discriminate on the basis of disability in its services, programs, or activities.
Employment: The City of West Chicago does not discriminate on the basis of disability in its hiring or employment practices and complies with the ADA title I employment regulations.
Effective Communication: The City of West Chicago will, upon request, provide auxiliary aids and services leading to effective communication for people with disabilities. Requests should be submitted as soon as possible, preferably within 30 calendar days, and are subject to availability of resources.
Modifications to Policies and Procedures: The City of West Chicago will make reasonable modifications to policies and procedures to ensure that people with disabilities have an equal opportunity to enjoy programs, services, and activities. For example, people with service animals are welcomed in the City of West Chicago offices, even where pets and other animals are prohibited.
Requests: To request an accommodation, or a modification of policies or procedures contact the City at ADA@westchicago.org or call (630)293-2215 as soon as possible, but preferably within 30 days before an activity or event.
Complaints: Send complaints to the City at ADA@westchicago.org or call (630)293-2215.
Americans with Disabilities Act Grievance Procedure
This grievance procedure is established to meet the requirements of the ADA. It may be used by anyone who wishes to file a complaint alleging discrimination on the basis of disability in the provision of services, activities, programs, or benefits by the the City of West Chicago.
The complaint should be in writing and contain information about the alleged discrimination such as name, address, phone number, email address of complainant and location, date, and description of the problem. Alternative means of filing complaints, such as personal interviews or a tape recording of the complaint will be made available for persons with disabilities upon request.
The complaint should be submitted as soon as possible, preferably within 60 calendar days of the alleged violation to:
Sash Dumanovic
Human Resources Manager
(630)293-2215
sdumanovic@westchicago.org
Within 15 calendar days after receipt of the complaint, the City's ADA Coordinator will meet with the complainant to discuss the complaint and the possible resolutions. Within 15 calendar days of the meeting, the City's ADA Coordinator will respond in writing, and where appropriate, in format that is accessible to the complainant, such as large print, Braille, or audio tape. The response will explain the position of the City of West Chicago and offer options for substantive resolution of the complaint.
If the response by the City's ADA Coordinator does not satisfactorily resolve the issue, the complainant may appeal the decision within 15 calendar days after receipt of the response to the City Administrator or designee.
Within 15 calendar days after receipt of the appeal, the City Administrator or designee will meet with the complainant to discuss the complaint and possible resolutions. Within 15 calendar days after the meeting, the City Administrator or designee will respond in writing, and, where appropriate, in a format that is accessible to the complainant, with a final resolution of the complaint.