Pay Your Bill Now
Pay your bill now using the Illinois E-Pay system to make a one-time payment, or to log in to your account.
Payment Options
Illinois E-Pay
Use the Illinois E-Pay system to make a one-time payment, or create an account to pay bills conveniently online with no signatures required. Payments can be made with a MasterCard, American Express or Discover card. The State charges a convenience fee for use of this service.
Automatic Withdrawal
Register to have payments automatically deducted from your checking or savings account. Download the form below and return the completed document to City Hall, or call (630) 293-2200 to have an automatic withdrawal form mailed to you.
Automatic Payment of Utility Bills Application (PDF)
If you are set up for automatic withdrawal, your water and sewer is paid on the last banking day of the month.
In-Person Payments
Submit payment at the City's Administrative Services Department (475 Main Street) between 8:00 a.m. and 4:30 p.m. on Monday through Friday.
The City accepts payments of cash, check, American Express, Visa, MasterCard, or Discover.
Drop Box Payments
Utilize the drop box located at the City Hall (475 Main Street) parking lot, next to the U.S. postal mailbox, for after hours payments. Check or money order only.
The drop box is emptied at 8:00 a.m. each weekday.
Mail-In Payments
Use the self-addressed envelope enclosed with the water/sewer bill, or mail payment directly to:
City of West Chicago
475 Main Street
West Chicago, IL 60185
Billing
Water & Sewer Billing
Water and sewer billing to customers is done on a bi-monthly basis. If you do not receive a bill during the first week of your billing month please call (630)293-2200 to receive a copy.
Customer service representatives are available from 8:00 a.m. to 4:30 p.m.
Water Charges
The minimum charge bi-monthly, including the first 333 cubic feet or 2,491 gallons of water used, is based on meter size.
Sewer Charges
Residential
$4.20 per 100 cubic feet, or $5.61 per 1,000 gallons
Industrial/Commercial
$4.36 per 100 cubic feet, or $5.83 per 1,000 gallons
User Fee
$3/bi-monthly billing charge
*100 cubic feet = 748 gallons
Additional Information
(Optional) Sprinkler Meters
Sprinkler Meters
The City of West Chicago offers the option of purchasing a sprinkler meter. Sprinkler meters record outdoor water use only, and may be beneficial for those homeowners that incur high water bills during the warmer months.
Sprinkler Meter Billing
Water usage registered by a sprinkler meter is billed at the current water rate plus a 15% surcharge, but no sewer rate is charged on that usage since that portion of water is not returned to the sanitary system for treatment.
Sprinkler Meter Installation
Sprinkler meters must be installed by a private contractor who is contracted by the homeowner. After installation is complete, the meter must be inspected by the City prior to putting the meter into service. Contact the Community Development Department at (630) 293-2200 ext. 131 in order to obtain a sprinkler meter.
Receiving Sewer Credit
Upon receiving an approved inspection from the City’s Community Development Department, users should contact the Administrative Services Department at (630) 293-2200 to begin receiving the sewer credit for outdoor water usage.